• viwosoft@gmail.com

Help & FAQ

Welcome to Viwosoft Technologies’ Help & FAQ page. Here, we aim to address common questions and provide assistance to make your experience with us as seamless as possible. Below are answers to frequently asked questions:


Most common question about our services

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How do I place an order for your services?

You can easily place an order for our services by contacting our sales team through the provided channels on our website. Alternatively, you can fill out the inquiry form, and one of our representatives will get back to you promptly.

What payment methods do you accept?

We accept various payment methods, including credit/debit cards, bank transfers, and online payment platforms. Our sales team will provide you with detailed payment instructions based on your preferred method.

How long does it take to complete a project?

The timeline for project completion depends on various factors, including the scope of the project, complexity, and client requirements. Our team will provide you with a detailed project timeline during the initial consultation phase.

Do you offer post-project support?

Yes, we offer post-project support to ensure that our clients have a smooth experience after the project is completed. Our support team is available to address any queries or issues you may encounter.

What if I need additional features or modifications to my project?

If you require additional features or modifications to your project, you can discuss your requirements with our team. We offer customization services to accommodate your specific needs.

How do I track the progress of my project?

We provide regular updates on the progress of your project through email, phone calls, or project management tools, depending on your preference. You can also reach out to our project manager for real-time updates.

What is your refund policy?

Our refund policy is outlined in our terms and conditions. We strive to ensure customer satisfaction, and if you are dissatisfied with our services, we will work to address your concerns. Please refer to our refund policy for more details.